At YY we are highly experienced and knowledgeable in delivering strategies which have been proven time and time again to make the crucial difference to sales teams margins and generated revenue.
Selling to new customers and customer service are at the heart of the success in any organisation, so it is well worth having great sales and customer service teams.
With a broad range of experience covering a range of specialisms, we can prepare your salespeople for any sales challenge they may face.
We work with clients to help them to gear up to protect their existing business and to win additional profitable business.
Our inputs here vary greatly and range from theory to practical. We specialise in capability building in areas such as finding and keeping new customers, customer relationship management, telemarketing and promotion.
Sales teams work in a variety of environments depending on the size of the business they work for and the products they sell. They have a lot of responsibility, and the position can often be stressful.
At YY we understand that sales people have distinct personalities. They tend to be enterprising individuals, which means they’re adventurous, ambitious, assertive, extroverted, energetic, enthusiastic, confident, and optimistic. They are dominant, persuasive, and motivational.
We design and deliver sales programs that provide an extensive range of sales, customer service, communication and sales management courses specific to your sector and who you sell to and what your personality.
